Hamilton® CapTel® for Business, Interconnected by Tenacity™ is for people with hearing loss who work in a Cisco® VoIP environment and have difficulty hearing on the phone.
HR/ADA Administrators
Delivering reasonable accommodations to employees with hearing loss can now include captions on every business call in a Cisco environment.
To implement Hamilton CapTel for Business, a member of our National Team will connect your Cisco Telecom Administrators with our partner, Tenacity, to discuss software implementation. A license, installation of the Hamilton CapTel application on the Cisco phone, and a Hamilton CapTel account are also required. We recommend using the Cisco 8851 for the best captioned telephone experience.
Tenacity offers a 30-day trial period prior to committing to a 12-month licensing agreement.
Once implemented, the system connects the Cisco phones in-network to the captioning service. Each site is recognized in our system, and employees who need captioning service gain access while using their Cisco phone. Captions are displayed directly on the phone screen.
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To have a Hamilton CapTel National Team member contact you, please complete the form below.
More than 20 years of service
More than 400 million captioned telephone calls provided. All at no cost.