Dedicated to individuals with hearing loss.
Hamilton Telecommunications has been connecting people for more than 125 years.
What began in 1901 as a small regional telephone company in Aurora, Nebraska has grown into one of the Midwest’s most trusted communications and technology providers – and that same commitment to keeping people connected has never wavered.
Hamilton® CapTel® is an extension of that mission. Since 2003, Hamilton CapTel has made more than 470 million captioned telephone conversations possible for individuals with hearing loss – delivering the clarity and confidence that come from being able to read every word of a phone call as it’s spoken to the user. It’s the kind of proven, dependable technology you can count on every day.
Hamilton CapTel is provided by Hamilton Relay, a pioneer in telecommunications relay services (TRS) since 1991. For more than three decades, Hamilton Relay has been dedicated to serving individuals who are deaf, hard of hearing, deaf-blind, or have difficulty speaking – and remains one of the most experienced providers in the country.
Hamilton Relay is a division of Hamilton Telecommunications, a diversified communications and technology company offering local telephone service, internet, data center services, business-class Ethernet, digital IPTV, and more.
Through it all, Hamilton’s culture has been shaped by the people it serves and the employees who show up every day with a spirit of hard work, innovation, and genuine care. Direct from the heart of the Midwest – and now well into our second century – we remain committed to quality, reliability, and the belief that everyone deserves to be part of the conversation.
Hamilton CapTel (Captioned Telephone)
If you’ve ever missed out on what was said during a telephone call, Hamilton CapTel has a great solution for you – it’s called captioned telephone. Now you can see what they say, listening and reading word-for-word captions of everything said on the telephone. Designed exclusively for individuals with hearing loss, Hamilton CapTel is available at home, at work and on the go.
Learn More About Hamilton CapTelHamilton Relay
Hamilton Relay makes it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to make and receive telephone calls. Relay calls are simple – just dial 711 and you will be connected with a highly trained Communication Assistant (CA) that will facilitate your call. There are no restrictions or time limits on any call and Hamilton Relay is available 24/7/365.
This year marks a major milestone in Hamilton’s history as we proudly celebrate our 125th anniversary. Our mission has remained the same since our founding in 1901: deliver unprecedented, personalized customer service together with state-of-the-art telecommunications and information services. For more than a century, we have grown, adapted and innovated – always guided by our commitment to provide connections and accessibility for people, businesses and communities.