Hamilton CapTel Captioned Telephones

A simple phone call shouldn’t be an obstacle for people with hearing loss

For people with hearing loss, talking on the phone can be a frustrating experience. Hamilton® CapTel® captioned telephones remove the obstacle hearing loss presents, making it possible to maintain the connections with family and friends that are so important to us all. With a captioned phone, you can listen and read captions of what’s being said in real-time. It can truly be a life-changing experience.

More Choices. Better Connections. Proven Service. No Cost!

For more than 20 years, Hamilton CapTel captioned telephones and service have delivered more than 400 million captioned telephone calls. Hamilton CapTel is designed exclusively to keep people with hearing loss connected with what matters most.

  • Listen and read captions of what’s said on every incoming and outgoing call
  • A nationwide service* – available 24/7 at no cost to the user
  • Choose between Auto or Assisted Captions:
    • Auto Captions: Captions are entirely computer-generated – there is no operator on the call.
    • Assisted Captions: An operator facilitates captioning, making corrections and providing call details.
  • Integrated answering machine captions your voice messages
  • Adjustable volume control (up to 40dB Amplification Gain) ensures comfortable listening levels
  • Requires high-speed internet access (Wi-Fi capable) and in some cases, may use telephone service
  • Free installation support is available online, over the phone, or on-site (where available).
  • Captions are available in English and Spanish 24 hours a day, seven days a week. Note: Spanish captions are not available for Hamilton CapTel for Business at this time.

Choose the phone that’s right for you

Most Versatile

Hamilton® CapTel® 2400i

With a contemporary design, the Hamilton CapTel 2400i offers:

  • Large touch-screen display
  • Built-in answering machine
  • Speakerphone
  • Adjustable volume control up to 40dB Amplification Gain
  • Uses a phone line and internet, or internet only
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Most Intuitive

Hamilton® CapTel® 840i

With the size and feel of a traditional home phone, the Hamilton CapTel 840i offers:

  • Conventional buttons for on-screen menu navigation
  • Built-in answering machine
  • Ability to store 95+ contacts
  • Speakerphone
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Great for Low Vision

Hamilton® CapTel® 880i

The perfect option for people with hearing loss and low vision, the Hamilton CapTel 880i offers:

  • Extra large display for easy reading
  • Conventional buttons for on-screen menu navigation
  • Built-in answering machine
  • Speakerphone
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No Internet Required

Hamilton® CapTel® 840PLUS

Don’t have high-speed internet? The Hamilton CapTel 840PLUS only requires telephone service and has the same features as the Hamilton CapTel 840i. Please order by calling (888) 514-7933

Customer Care Is Available

A full set of manuals and FAQs are available for any Hamilton CapTel solution – as is access to live customer support via email, phone or live chat. Our customer care representatives are available to assist via phone and email 24/7. Live Chat is available between the hours of 7AM – 12AM CT on weekdays and 9:30AM – 6PM CT on weekends. To initiate a live chat session, click the “Live Chat” button in the bottom right of your screen.

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See what actual customers are saying

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Give someone with hearing loss the gift of connection

Does someone you care about have hearing loss? Both the Hamilton CapTel 2400i and the Hamilton CapTel 840i models are available for purchase.

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Related Download

Learn more about hearing loss

Webinar
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Captions Today: Accessibility for Hearing Loss and More  Caption technology has made the world more accessible to people with hearing loss in a profound way – and it’s becoming more ubiquitous by the day. This webinar features Larry Goldberg, an accessible media and technology consultant along with Mitchell Levy, product manager for Hamilton® CapTel®, discussing the expanding use of captions in our lives. View Resource
Infographic
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Understanding and Managing Tinnitus Tinnitus – persistent ringing or buzzing sounds in the ears – can be distressing, frustrating and even incapacitating. This infographic provides information about the condition and its causes, dispels common myths, and offers evidence-based strategies for managing tinnitus effectively. View Resource