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Amplify The Impact™ of Your Patient Engagement: Learn personal styles and integrate motivational interviewing

An emerging school of thought suggests that many hearing healthcare practitioners see their primary consultative task as that of supplying information — cold, hard facts and descriptions — directing the patient to a desired outcome. Newer generations of patients do not respond well to this approach. Instead, they prefer a personalized/individualized rehabilitative process with the clinician and their administrative staff that facilitates participation in their own care.

This white paper, Amplify The Impact™ of Your Patient Engagement: Learn personal styles and integrate motivational interviewing, sponsored by Hamilton® CapTel,® explores how Motivational Interviewing delivers a new toolset that enables hearing healthcare professionals to apply patient-centered counseling strategies consistently. When a patient-centered relationship model is implemented, patients are empowered to make their own decisions about personalized treatment options, and simultaneously build deeper relationships with their healthcare professionals.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Automatic speech recognition software generates captions of what the other party to the call says, and, in certain circumstances, a live communications assistant may be included on the call to make needed corrections and/or add call details. The captions are then sent to the phone. There is a cost for each minute of captions generated, paid from a federally administered fund. To learn more, visit fcc.gov. Third-party charges may apply: the Hamilton CapTel phone requires high-speed internet access (Wi-Fi capable) and in some cases, may require telephone service. When using Hamilton CapTel on a smartphone or tablet and not on Wi-Fi, a data plan is required. Hamilton CapTel may be used to make 911 calls but may not function the same as traditional 911 services. For more information about the benefits and limitations of Hamilton CapTel and Emergency 911 calling, visit HamiltonCapTel.com/911. Courtesy of Cisco Systems, Inc. Unauthorized use not permitted. “Noah” is a registered trademark of HIMSA II K/S in the USA. Outside the USA, “Noah” is a trademark of HIMSA II K/S. Third-party trademarks mentioned are the property of their respective owners. CapTel is a registered trademark of Ultratec, Inc. Copyright ©2024 Hamilton Relay. Hamilton is a registered trademark of Nedelco, Inc. d/b/a/ Hamilton Telecommunications.