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How Hearing Healthcare Professionals Can Thrive in the Self-Service Economy

Regardless of the industry, the information age is all about empowering users to manage their own buying experience. Healthcare is no exception to this trend – especially hearing healthcare. The great news is that hearing healthcare professionals looking to adapt can find themselves positioned for success.

Our new white paper, Making the case: Audiologists can benefit from embracing self-service hearing healthcare, explores self-service trends and provides actionable information hearing healthcare professionals can implement in order to thrive in this shifting marketplace, including:

  • Research and data on overall consumer trends in regard to hearing healthcare
  • Ways hearing healthcare professionals can take advantage of digital tools to deepen their patient relationships
  • A helpful checklist for hearing healthcare professionals to adopt and manage self-service options in their practices

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Automatic speech recognition software generates captions of what the other party to the call says, and, in certain circumstances, a live communications assistant may be included on the call to make needed corrections and/or add call details. The captions are then sent to the phone. There is a cost for each minute of captions generated, paid from a federally administered fund. To learn more, visit fcc.gov. Third-party charges may apply: the Hamilton CapTel phone requires high-speed internet access (Wi-Fi capable) and in some cases, may require telephone service. When using Hamilton CapTel on a smartphone or tablet and not on Wi-Fi, a data plan is required. Hamilton CapTel may be used to make 911 calls but may not function the same as traditional 911 services. For more information about the benefits and limitations of Hamilton CapTel and Emergency 911 calling, visit HamiltonCapTel.com/911. Courtesy of Cisco Systems, Inc. Unauthorized use not permitted. “Noah” is a registered trademark of HIMSA II K/S in the USA. Outside the USA, “Noah” is a trademark of HIMSA II K/S. Third-party trademarks mentioned are the property of their respective owners. CapTel is a registered trademark of Ultratec, Inc. Copyright ©2024 Hamilton Relay. Hamilton is a registered trademark of Nedelco, Inc. d/b/a/ Hamilton Telecommunications.