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CapTel Phones, Smartphones, Tablets, and PC/Mac Computers

Solutions for Individuals with Hearing Loss

Hearing on the phone may be a source of frustration for you or someone you care about – but it doesn’t have to be. Backed by nearly two decades of proven captioned telephone technology supporting hundreds of millions of phone calls, Hamilton® CapTel® is dedicated to making phone conversations simple and accessible for people with hearing loss.

CapTel Phones

More than an amplified phone, the Hamilton CapTel Phone allows you to listen while reading captions of what’s said to you – similar to captions on television. Perfect for even the most important conversations at home or work.

Hamilton Mobile CapTel® for iOS and Android

Smartphones and Tablet Devices
*Mobile device not included.

Place and receive captioned telephone calls with our unique and innovative app for iOS and Android devices. Hamilton Mobile CapTel is compatible with many of the latest smartphones and tablets, on most wireless networks.

Business Solutions

Hamilton CapTel for Business Interconnected by Tenacity

Hamilton® CapTel® for Business, Interconnected by Tenacity™ is available to individuals who experience hearing loss and have difficulty hearing on the phone while in the workplace. Hamilton CapTel displays captions of what’s being said on a Cisco® phone screen, ensuring clarity and confidence on every business call. All that’s required is a Cisco phone and the Hamilton CapTel for Business application.

Hamilton CapTel Features

Every Hamilton CapTel solution is designed exclusively for individuals with hearing loss, so no matter how you connect – the results provide clarity and confidence.

Fast, accurate captions on every call

Fast, accurate captions on every call

Choose the method by which captions are generated – either Auto Captions (completely computer-generated) or Assisted Captions (operator facilitates captions and additional call details).

Every call is 100% confidential

Every call is 100% confidential

All calls remain strictly confidential. As required by law, Hamilton CapTel is not permitted to retain or disclose records of any conversation.

Captions available in English and Spanish

Captions are available in English or Spanish

Hamilton CapTel is available in English 24 hours a day, seven days a week. Spanish captions are available 7am to 11pm CT, seven days a week. Note: Spanish captions are not available for Hamilton CapTel for Business at this time.

Captions available in English and Spanish

Save your conversation for later review

Captions of recent conversations can be saved for review. Captions are only saved on your device and are not accessible by Hamilton CapTel.

There is no charge for the captioned telephone service

There is no charge for the captioned telephone service*

The Americans with Disabilities Act provides for captioned telephone service, making it available at no cost to the user. The Federal Communications Commission (FCC) regulates captioned telephone service and funds it through the collection of a surcharge on consumer phone service.

Hamilton CapTel Has a Solution That’s Right for You

If you just can’t hear on the phone, Hamilton CapTel allows you to listen and read what’s said to you – ensuring clarity and confidence on every call. Hamilton CapTel is available 24/7 and is a nationwide service made available at no cost to the user. So whether you’re at home, in the office or on the go, captions from Hamilton CapTel are available for every call.

To chat with a Hamilton Customer Care Representative, please complete the form below.

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