Support for the Hamilton® CapTel® Noah® Module

If you have questions about the Hamilton CapTel Noah module or are having difficulties downloading, installing, or submitting the Certificate of Hearing Loss/Order Form via the module, please contact Customer Care (information below) or complete the Request Support form found at the bottom of the page.

Hamilton CapTel Customer Care:

Hamilton CapTel Hearing Healthcare Program
1006 12th Street
Aurora, NE 68818
Phone: 800-826-7111
E-mail: hhc@hamiltoncaptel.com

Common Questions

What is the current version of the Hamilton CapTel Noah Module?

The latest version of the Certificate of Hearing Loss/Order Form Noah Module is 2.1.805.
What versions of Noah does the Hamilton CapTel Noah Module support?

The Hamilton CapTel Noah Module supports all versions of Noah 4.5.1 and above.
What versions of Microsoft Windows™ does the Hamilton CapTel Noah Module support?

The Hamilton CapTel Noah Module supports Windows 7 Pro (X86), Windows 7 Pro (X64), Windows 8.1 Pro (X64), and Windows 10 Pro (X64).

For more information on Noah installation requirements, visit the HIMSA learning center.

Request Support

Your Contact Information

Name*

First Name

Last Name

Title

Business or Organization*

Address*

Address (Line 1)

Address (Line 2)

City

State

Zipcode

Phone Number*

E-mail Address*

Comments and Questions

Noah Certification Information

If you are inquiring about a submitted Certificate of Hearing Loss/Order Form, please provide the Certification ID listed on your submission response below.

Certification ID

Request Support

* Required information

Not a registered user of the Hamilton CapTel Noah Module?

The Hamilton CapTel Noah Module integrates the Certificate of Hearing Loss/Order Form into the HIMSA Noah platform and is part of the Hamilton CapTel Hearing Healthcare Program. If you’d like to use the Noah Module but are new to Hamilton CapTel, learn more about the program and benefits to get started.

Learn About The Noah Module

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Automatic speech recognition software generates captions of what the other party to the call says, and, in certain circumstances, a live communications assistant may be included on the call to make needed corrections and/or add call details. The captions are then sent to the phone. There is a cost for each minute of captions generated, paid from a federally administered fund. To learn more, visit fcc.gov. Third-party charges may apply: the Hamilton CapTel phone requires high-speed internet access (Wi-Fi capable) and in some cases, may require telephone service. When using Hamilton CapTel on a smartphone or tablet and not on Wi-Fi, a data plan is required. Hamilton CapTel may be used to make 911 calls but may not function the same as traditional 911 services. For more information about the benefits and limitations of Hamilton CapTel and Emergency 911 calling, visit HamiltonCapTel.com/911. Courtesy of Cisco Systems, Inc. Unauthorized use not permitted. “Noah” is a registered trademark of HIMSA II K/S in the USA. Outside the USA, “Noah” is a trademark of HIMSA II K/S. Third-party trademarks mentioned are the property of their respective owners. CapTel is a registered trademark of Ultratec, Inc. Copyright ©2024 Hamilton Relay. Hamilton is a registered trademark of Nedelco, Inc. d/b/a/ Hamilton Telecommunications.