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Place and receive captioned
telephone calls using your computer

Hamilton Web CapTel® is a service that allows people with hearing loss to make captioned telephone calls using an internet browser* on a computer or tablet. This VoIP (Voice Over Internet Protocol) service does not require a separate telephone connection to function. Instead, audio is provided through the computer or tablet.

If you already have a Hamilton® CapTel® account, you can get started with Web CapTel right now. Don't have an account yet? Click here.

Log Into Web Captel Now

Hamilton Web CapTel

Hamilton Web CapTel delivers the reliability and confidence our customers have come to love about Hamilton CapTel solutions. Features include:

  • Captions on both incoming and outgoing calls
  • Built-in Voicemail with captions
  • Call Forwarding and Custom Caller ID
  • Customizable captions for easy reading – choose your font style, color and size
  • Ability to choose captioning method – Auto or Assisted
  • Build a contact list of frequently called numbers
  • Direct access to customer care, 24/7/365
  • Ability to access your call log and review captions
  • View captions on a large screen
A laptop with Web Captel on the screen

Register for a Hamilton CapTel Account

Register for a Hamilton CapTel account to place and receive captioned telephone calls any time you are logged in. To complete the simple one-time registration process, click the Register for an Account button below and follow the prompts.

NOTE: If you're already a user of Hamilton Mobile CapTel® or Hamilton® CapTel® for Business, Interconnected by Tenacity, you can simply log in to Hamilton Web CapTel with your same credentials.

The Hamilton CapTel Call Me # is one simple, smart solution for all your smart devices.

The Hamilton CapTel Call Me # is your personal phone number, making it possible to receive captioned telephone calls using your computer, smartphone or tablet. Share your Hamilton CapTel Call Me # with family, friends and businesses and answer your next call with captions on the smart device of your choice.

Need Help? Contact a Customer Care Representative

Whether you have questions, comments, concerns or compliments, a Hamilton Customer Care Representative is available to assist you. Additionally, live chat is available between the hours of 7 – 12AM CT on weekdays and 9:30AM – 6PM CT on weekends. To initiate a live chat session, click the “Live Chat” button in the bottom right of your screen.

Live Chat is available during the following hours:

Monday – Friday:
8:30 AM to 12:30 AM Eastern

Saturday, Sunday:
11:00 AM to 6:30 PM Eastern