Captioned Telephone On Your Computer

Hamilton Web™ CapTel® empowers people with hearing loss to make captioned telephone calls using an internet browser on their laptop or desktop. This VoIP (Voice Over Internet Protocol) service does not require a separate telephone connection. Instead, audio is provided through the computer.

Hamilton Web CapTel delivers the reliability and confidence customers have come to appreciate about Hamilton® CapTel®. Features include:

  • Captions on both incoming and outgoing calls
  • Built-in Voicemail with captions
  • Call Forwarding and Custom Caller ID
  • Customizable captions for easy reading – choose your font style, color and size
  • Ability to choose captioning method – Auto or Assisted
    • Auto Captions: Captions are entirely computer-generated – there is no operator on the call
    • Assisted Captions: An operator facilitates captioning, making corrections and providing call details
  • Build a contact list of frequently called numbers
  • Ability to access your call log and review captions
  • View captions on a large screen
  • Direct access to customer care
  • And more!

Place and receive calls
with a Hamilton CapTel account

Register for a Hamilton CapTel account to place and receive captioned telephone calls any time you are logged in. To complete the one-time registration process, you’ll need to Register for an Account.

NOTE: If you’re already a user of Hamilton Mobile™ CapTel® or Hamilton® CapTel® for Business, Interconnected by Tenacity™, you can simply log in to Hamilton Web CapTel with your same credentials.

Get the Hamilton CapTel Call Me # – one simple, smart solution for all your smart devices.

The Hamilton CapTel Call Me # is your personal phone number, making it possible to receive captioned telephone calls using your computer, smartphone or tablet. Share it with family, friends, and business associates and you can answer your next call with captions on the device of your choice.

Learn More

Contact Customer Care

Our team of customer care representatives is available to assist via phone and email 24/7. Live chat is available between the hours of 7AM – 12AM CT on weekdays and 9:30AM – 6PM CT on weekends. To initiate a live chat session, click the Live Chat button in the bottom right corner of your screen.

Contact Us

Hamilton Web CapTel FAQs

Explore FAQs to learn more about Web Captel.

More than 20 years of service

More than 400 million captioned telephone calls provided. All at no cost.