Last updated December 20, 2019
California law permits California residents to make the following requests of us regarding the personal information we have collected about them.
Under section 1798.83 of the California Civil Code, California residents may request certain information regarding our disclosure of personal information to third parties for such parties’ direct marketing purposes. We, however, do not share personal information with third parties for their direct marketing purposes.
Under sections 1798.100 and 1798.110 of the California Civil Code, California residents may request the categories of personal information we have collected about them, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share personal information, and the specific pieces of personal information we have collected about them. The types of personal information we have collected about consumers in the past 12 months include:
Under section 1798.105 of the California Civil Code, California residents may request that a business delete personal information the business has collected from the consumer.
Under section 1798.115 of the California Civil Code, California residents have the right to request the categories of personal information that we have collected about them, the categories of personal information that we have sold about them and the categories of third parties to whom that information was sold, and the categories of personal information that we disclosed about them for a business purpose. We, however, do not sell personal information, and therefore have not sold personal information in the last 12 months.
The types of personal information about consumers we have disclosed for a business purpose (e.g., to provide and market services) in the last 12 months include:
We share this information with business partners and service providers that help us deliver and market our services to our users. We also share certain of this information with the FCC, the TRS User Registration Database or other FCC-mandated databases, and the TRS Fund Administrator, as required by law.
Under section 1798.120 of the California Civil Code, California residents have the right to opt out of the sale of their personal information. We, however, do not sell personal information.
Exercising any of these rights will not result in us engaging in prohibited discrimination against California residents, including, for example, denying services to them.
To make a request pursuant to one or more of the rights described above, please email us at firstname.lastname@example.org or call us at 800-618-4781. Please note that we may need to reasonably verify any request before we can fulfill it. To do so, we may need certain information from you, including, for example, username, address, telephone number, email address, or ESN. In addition, please note that certain exceptions and limitations apply, including how frequently we need to honor requests.
Monday – Friday:
8:30 AM to 12:30 AM Eastern
11:00 AM to 6:30 PM Eastern